“We make advanced technologies accessible to all professionals,
by designing intuitive and effective solutions.”

Kolus not only allows us to have telephone contact with the customer, but also visual contact. This immediately allows us to better understand the problem and to help the customer more effectively.

David DARRIET

Co-Director at TEMMA

Thanks to the PASS Kolus, we have succeeded in targeting customer problems. We have provided users with video tutorials, a comprehensive support path as well as a direct relationship with video technicians.

Anthony Lubin

Technical Director at FASSI

The use of Kolus allows us to guide our customers in a very intuitive and very educational way in the service of both our efficiency and the optimization of our resources as well as the satisfaction of our customers.

Hervé MAO

President: ADVINEO

“We chose Kolus for its easy deployment and efficiency. Our network of international distributors quickly adapted to this solution, which reinforced our digital after-sales service strategy.”

Gilles Payet-Burin

Technical Support Manager

“Working with Kolus has transformed our approach to technical support. The ability to have the user manipulated for immediate troubleshooting, or to perform an accurate diagnosis before intervention, is a game changer.”

Eric Rat

Process and Technical Support Manager

“We have adopted Kolus in our maintenance and repair department for 6 months now. As a referent, I use it to guide my colleagues in the field and it saves me from having to travel.”

Denis Autran

Maintenance Department Manager

“We use Kolus for the technical support of our customers in France and internationally. Our customers appreciate the simplicity of implementation. There is no software or application to download/install.”

Christophe Blaineau

Technical manager

“With Kolus, our service technicians see exactly what our customers see in front of the machines. We are able to locate problems without being on site. This reduces machine downtime and customer frustration.”

Michael Hinterberger

Training team leader

“The search for a solution that would allow us to support our customers and technicians during repairs led us to Kolus. The ease of use, requiring no installation on customer devices, represents a real advance.”

Sébastien Utard

After-sales manager