Centralize your technical operations

Centralize all essential data, document every exchange, and monitor the progress of your operations in real time to maximize the effectiveness of your technical support.

Trusted by over 150 companies globally to support over 500 users.

a few key figures
+40%
%

Reduction of after-sales service costs

+30
%

Increased first call resolution rate

+49
%

Improvement
customer satisfaction

Management and tracking operations

With Kolus, reinvent your tracking of technical operations. Enjoy complete visibility and seamless activity tracking with our advanced ticketing system.

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Optimized activity tracking

Each intervention is accurately archived, providing a detailed and reliable history for each action.

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Tailor-made organization

Sort and categorize your interventions by customer, type of intervention, or equipment, facilitating access and follow-up.

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Quick search

Our intuitive filters allow you to instantly locate the necessary information, improving the efficiency of your after-sales service.

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Analysis and improvement

Use our KPI dashboards to assess your operations and promote continuous improvement.

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Preventive maintenance

Identify and respond to recurring issues with our advanced tag system, improving prevention and resolution.

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Intervention reports

Generate, download, and share your intervention reports.

Optimized traceability
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Each intervention is accurately archived, providing a detailed and reliable history for each action.

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Analysis and improvement
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Use our KPI dashboards to assess your operations and promote continuous improvement.

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Tailor-made organization
chevron

Sort and categorize your interventions by customer, type of intervention or equipment, thus facilitating access and follow-up.

icon
Preventive maintenance
chevron

Identify and respond to recurring issues with our advanced tag system, improving prevention and resolution.

icon
Quick search
chevron

Our intuitive filters allow you to instantly locate the necessary information, thus improving the efficiency of your after-sales service.

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Intervention reports
chevron

Generate, download and share your intervention reports

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Maintain absolute control
on your operations with Kolus

Easy setup
and intuitive

  • Define tag categories to classify your interventions effectively.

  • Assign specific tags for quick identification.

  • Record critical details of each interaction, including contact data and equipment information.

  • Use the serial number for detailed tracking of each piece of equipment.

Full history and accessibility

  • Access a unified directory of all your interventions.

  • Filter files by various criteria for a detailed analysis.

  • Search accurately, including by serial number.

  • Export data for detailed audits and optimal management.

Seamless integrations with your systems

Kolus integrates with market-leading CRM, CMMS, and ERP solutions for centralized data management and enhanced collaboration between your teams.

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Don't wait any longer—try it for free today.

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