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Kolus
Kolus
  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
Request a demo

Uncategorized

On-site technicians: How Kolus triples your remote troubleshooting capabilities

In

Supprimer le papier, fluidifier le reporting : l’app technicien comme levier d’efficacité

Supprimer

Stratégies avancées pour optimiser votre centre de contact

In

Service 4.0 : transformer le SAV pour une industrie proactive plutôt que réactive

In

Signature électronique sur mobile : la fin des rapports perdus

In

Simplifiez la gestion des tickets avec l’intégration Kolus x Microsoft Dynamics

In

SAV industriel : arrêtons de gérer seulement l’intervention

On

Santé mentale au travail : réduire la charge invisible des équipes support grâce au ticketing

La

Rapports d’intervention SAV : 5 leviers pour garantir leur qualité et en faire un outil stratégique

Le

Recherche intelligente vs recherche basique : quelle différence pour vos équipes techniques ?

In

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PRODUCT

The platform

Customer Service Ticketing

Video support

Technician Application

Smart Forms

Knowledge Management

Dashboards

Integrations

YOUR NEEDS

Centralize my requests

Assess and guide

Troubleshoot remotely

Organizing my presentations

Bringing together those who stay put and those who are on the move

Migrate from an existing tool

RESOURCES

Blog

Customer Testimonials

Our History

Our support

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  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
Request a demo
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