Kolus Integrates with Your ERP and Existing Tools
Zero double entry between your office teams and field technicians. Thanks to its ERP connectors, Kolus synchronizes your machine inventory, clients, items, and work order reports with your sales management software in real time.
A continuous, secure, and bidirectional data flow
Here is how Kolus and your management system communicate in real time without operational disruption.
📥 From your ERP to Kolus (Reference data)
- Machine fleets & equipment: Models, serial numbers, specifications, and associated history.
- Customer & site database: Contact details, service addresses, contacts, and on-site access.
- Item & spare parts catalog: Manufacturer references, descriptions, and availability.
- Contracts & warranties: Coverage periods and service levels associated with each piece of equipment.
📤 From Kolus to your ERP (Service data)
- Time spent & labor: Actual service call timestamps, subsequently sent for immediate invoicing.
- Parts consumed on site: Automatic deduction of used components to keep inventory updated.
- Signed service orders: Digital report timestamped and signed by the customer, archived in your management system.
- Invoicing trigger: Ticket closure and billing signal upon managerial validation.
Industrial ERP Connectors
Connectors proven in industrial environments, and also custom-configured for your business workflows.
Microsoft Dynamics 365 & BC
Full synchronization of the machine fleet, work orders, inventory, and field service billing.
Discover the Dynamics Integration →
Sage (100 & X3)
Automated retrieval of signed work order reports, followed by direct billing of items and parts, without double entry.
Discover the Sage Integration →
SAP (Business One & S/4HANA)
A robust connector to retrieve technician hours and consumed parts, and then update equipment data.
Discover the SAP Integration →
Odoo ERP
Native link with the Sales, Billing, and Inventory modules to manage technical field service smoothly.
Discover the Odoo Integration →
Codial
Direct exchange of work orders, part references, and service quotes, specifically for SMEs and distributors.
Discover the Codial Integration →
OpenProd
Dedicated integration for industrial manufacturers and builders to link production, traceability, and field service.
Discover the OpenProd Integration →Is your ERP not listed here?
Ask us: integration is indeed often possible. Whether you use Cegid, EBP, Infor, Divalto, Proginov, IRIUM, or another industry-specific software, Kolus features an open REST API, secure webhooks, and flat-file gateways to quickly connect your tool.
Google Workspace (Gmail & Calendar)
Two-way synchronization of service schedules with technicians' Google calendars, as well as converting client emails into field service tickets in one click.
Microsoft 365 (Outlook & Exchange)
Seamless integration with Outlook mailboxes and team calendars to share scheduling without time slot conflicts.
An integration project secured by our experts
Rigorous end-to-end support to ensure the consistency of your data.
Workflow scoping
First, precise mapping of the exchanged data (machines, clients, parts, statuses) and validation of synchronization rules.
Sandbox configuration
Next, configuration of connectors in an isolated test environment to validate exchanges without risking production.
Testing and acceptance
Then, real-world simulations with your office and field teams on pilot service calls to verify each workflow.
Switchover and monitoring
Finally, secure go-live and ongoing support from your dedicated project manager to ensure workflow reliability.
Frequently asked questions about integrations
Answers to the most common technical questions about Kolus connectivity.
Our ERP is old or heavily customized, can we still integrate it?
Yes. Our connectors adapt to specific database structures, and we can also handle automated flat file imports and exports (CSV, XML, JSON) via SFTP if your ERP APIs are not available.
Is data synchronization performed in real time?
Yes. Critical exchanges (ticket creation, closure of a signed work order report) are transmitted instantly via webhooks. On the other hand, large reference tables (items, complete machine fleets) can be synchronized at a configurable frequency.
Who takes care of configuring the connectors?
Kolus technical teams work hand in hand with your IT department, IT manager, or regular ERP integrator to deploy and validate the gateway.
What happens if a technician works offline without network access?
Offline, the mobile application locally stores photos, the customer signature, and the voice note. As soon as the smartphone reconnects to 4G/5G or Wi-Fi, this data is then transmitted to Kolus and pushed to your ERP.
