Field service software for agricultural machinery:keep pace with the seasons
During peak harvest, a stopped machine puts an entire crop at risk. Spot the breakdown remotely, send the right technician, and track every service call.
What weighs on your field service on a daily basis
These field constraints slow down resolution times and therefore increase your operational costs.
Campaign Peaks
Harvesting, sowing, and silage:urgent requests all flood in at the same time.
Remote Farms
Your field technicians also travel hundreds of kilometers across the plains every day.
Manufacturer Warranty
Yet, without formal records of the service call and parts, the brand will not cover it.
A Diverse Fleet
Finally, tractors, combines, sprayers, and attached equipment come from many different brands.
A software suite tailored to your operations
Interconnected modules to resolve issues faster and make every step of troubleshooting reliable.
Video assistance, included in ticketing
Before driving 50 km, see the breakdown and error code first using the farmer's smartphone.
Service ticketing
During peak season, every request is prioritized:so none goes unanswered.
Technician app
Out on the farm, reports are voice-dictated. Photos and signatures also work without a network.
Machine History
Service calls, engine hours, and replaced parts are thus archived for every piece of equipment.
A good starting point: service ticketing
It is used first to centralize every farmer's call during peak season, then to assess the breakdown and determine the right level of service.
Your ERP remains at the core of your management
Kolus indeed synchronizes your files with your dealer management software and agricultural ERP.
Frequently asked questions
Essential answers on deploying and using Kolus for agricultural machinery.
Can the manufacturer be linked to a case?
Yes. You can invite the manufacturer into the ticket:they can then view the diagnosis and photos, and validate the warranty.
How is the work order report written?
The technician dictates a voice note on their mobile device, and AI structures the complete report:the observed breakdown, replaced parts, and time spent.
Does the app work without a network on farms?
Yes: site survey photos, operator signatures, and voice notes work in offline mode on iOS and Android smartphones.
Does Kolus connect to our ERP?
Yes: Sage, SAP, Odoo, Microsoft Dynamics, Codial, OpenProd, or your industry-specific ERP (e.g., IRIUM). Your equipment fleets, clients, and parts inventories are synchronized without re-entering data.
How to manage emergencies during the harvest season?
Ticketing prioritizes immobilizing breakdowns in the field. Then, its video assistance allows technicians to troubleshoot cabin settings without a dispatch.
Kolus Is it a " FSM " program?
Yes. Kolus is an field service software solution, and FSM (Field Service Management) schedules service calls, equips technicians with a mobile app, and generates reports.
