Construction and public works field service software:an field service that keeps up with your job sites
A stopped piece of equipment means a waiting job site:view the breakdown remotely, then schedule the service call and have the report signed on-site.
What weighs on your field service on a daily basis
These field constraints slow down resolution times and therefore increase your operational costs.
Job site downtime is expensive
Indeed, every hour of excavator or crane downtime causes delays and job site penalties.
Equipment on the move
Your equipment fleet also continuously moves from one job site to another.
Job sites in dead zones
In addition, many earthmoving sites and tunnels have no network coverage.
Paper gets lost.
Finally, service orders signed on a dusty hood do not always make it back to the office.
A software suite tailored to your operations
Interconnected modules to resolve issues faster and make every step of troubleshooting reliable.
Video assistance, included in ticketing
The site manager shows the leak or indicator light via video, and your expert validates the part before departure.
Scheduling and mapping
Your technicians and machinery on a single interactive map to better organize emergency dispatches.
Technician app
Photos, signature, and voice notes without a network. The complete report is then generated once connection is restored.
Certified digital service orders
Signed on screen with the site supervisor, then archived and immediately sent to invoicing.
A good starting point: field service management
It is first used to eliminate lost paper service orders, and then to speed up invoicing.
Your ERP remains at the core of your management
Kolus communicates directly with your ERP to reintegrate hours and parts used without double entry.
Frequently asked questions
Essential answers on deploying and using Kolus for construction professionals.
Do we know where our machinery is located on the sites?
Yes. Equipment is precisely located on the map with its service status:allowing you to assign the closest technician.
Can we track contracts and regulatory deadlines?
Yes. Each machine has its own maintenance log. Automatic alerts then notify you before each inspection or contract deadline.
Does video assistance require an app?
No. The site manager simply clicks on a link received by text message on their smartphone:requiring no account or download.
Does the app work in areas with no network coverage?
Yes. Timestamped photos, voice dictation of the report, and customer signatures work offline, then synchronize when the network returns.
Does Kolus connect to our corporate ERP?
Yes: Sage, SAP, Odoo, Microsoft Dynamics, Codial, and OpenProd. Your equipment fleets, customers, and work order reports are thus synchronized without re-entry.
Kolus Is it a " FSM " program?
Yes. Kolus is an field service software solution, and FSM (Field Service Management) schedules service calls, equips technicians with a mobile app, and generates reports.
