Technical documentation: your technicians ask the question, the AI finds the answer
A 300-page manual is not meant to be read in front of a broken machine. That is why Kolus directly finds the right page and instruction in your field service technical documentation instead of your technician.
Prescribed tightening torque: 30 Nm + angular pre-tightening to 60° then final pass at 45°. Follow the spiral pattern starting from the center.
Your documentation exists, but nobody opens it
All the technical information is already available, but technicians do not have time to search.
Scattered
Manuals on the internal server, schematics on USB drives, paper binders left in the workshop:there is no single point of entry.
Too long
Dense manuals running hundreds of pages per model. Finding the right electrical diagram then takes precious time.
Impossible to find in an emergency
Faced with a client whose machine is stopped on a job site, the technician does not read through a PDF:instead, they call the expert or attempt a blind diagnosis.
Three steps to leverage your PDF manuals
This is how you turn your document library into a technical assistant for your technicians.
Import Your PDFs
First, drop in your user manuals, parts breakdowns, workshop manuals, and manufacturer sheets. The AI segments them, then indexes them.
Ask the Question
Next, ask in plain language, by keyword, alarm code, or equipment selection, on mobile or computer.
Verify the Source
Finally, the AI answers and always displays the source document with the exact page for immediate verification.
Field service technical documentation, right where you need it
Accessible at all times for your teams as well as your clients.
In the office
On the web interface, your support and hotline agents have immediate access to answers to guide clients by phone.
In the field
In the technician mobile app, linked directly to the ongoing service call and machine.
At your client
Thanks to smart forms (optional), your end client can also independently find answers to common issues.
Strictly controlled documentation
The AI does not generate any information:it quotes passages from your official manuals word for word. In addition, every manually added sheet or tip is validated by a technical manager before release.
Documentation is only part of your knowledge
Your work order reports and the verbal experience of your experts are the other pillar. Discover how Kolus brings together all your expertise.
Frequently asked questions
Everything about document import and AI-powered technical search.
What formats can be imported?
All your manuals, manufacturer guides, exploded parts views, and technical schematics in PDF format.
Does the AI always cite its sources?
Yes. Each answer is consistently accompanied by the name of the original document and the precise page number, allowing the technician to verify the recommendation.
What happens if the answer is not in the manual?
The AI clearly indicates that the information is not in the official documentation, then suggests contacting the relevant technical support or checking the machine history.
Can access to certain documents be restricted?
Yes. You manage access permissions by profile, for example field technician, office support, subcontractor, or end client.
How are PDFs updated?
You simply replace the obsolete file with the new version. Then, the AI automatically re-indexes the new content in a few seconds.
Does the tool work on mobile offline?
The application's offline mode covers photos, customer signatures, and voice notes. However, searching the documentation requires a connection.
What about what is written nowhere?
View knowledge capture ->