Our Rates
Service Ticket Management, Service Request Management, and Knowledge Management: Each module can be activated on its own or in combination with the others. You pay per user, based on their role.
Three modules, one license per role
Price (excluding tax) per user per month. Expert and Technician licenses offer volume discounts starting with the 10th user: estimate your budget using the simulator.
Service ticketing
Expert License. Receives and processes support tickets, communicates with your customers, and provides them with remote video assistance.
Learn moreField service management
Technician License. Performs service calls using the mobile app: scheduling, reports, photos, and customer signatures.
Learn moreKnowledge management
Knowledge Capture. Your experts dictate their troubleshooting steps, and AI turns them into knowledge base articles that the entire team can access. For 5 or more users.
* €15 per user who already has a license Kolus.
Learn moreProfessional Bachelor's Degree: Ticketing and Service Management
For someone who handles support tickets remotely and also provides on-site assistance. A combination of expert and technician.
- Coordinator25 €
- Administrator10 €
- Read-Only Consultant10 €
- Unlimited GuestsFree
Complete Your Subscription
Support Process
A QR code on your machines: Your customers can troubleshoot issues on their own at any time, or submit a support ticket that’s already pre-filled with relevant details (serial number, error code, photos).
Learn moreAI-Powered Document Management
Your manuals, diagrams, and procedures can be searched using AI.
View the levelsEstimate Your Budget
A rough estimate to help you plan your budget. Your quote will then provide more specific details based on your project.
Prices exclude tax. Minimum monthly charge of €250 (excluding tax). Minimum 12-month commitment.
Support
A project manager from Kolus will assist you during the initial setup. The cost of this assistance is determined based on a quote tailored to your project.
Major Accounts
More than 50 users, multiple locations, or subsidiaries: we'll create a customized solution for you.
Your Data in France
Hosted in France, AI operated in Paris, no data stored outside the European Union.
Kolus connects to your ERP
Integration with SAP, Sage, Microsoft, and others; pricing based on a quote.
See our integrations
Get your quote
Please leave your contact information: we'll call you back within 2 hours on business days.
Your estimate: (excluding tax) per month
