Field service software deployment:a dedicated project manager until your teams adopt it
Field service software is only as good as its adoption by your technicians. That is why your project manager stays by your side until that happens.
Request a demo- 1Scoping
- 2Configuration
- 3Training
- 4Deployment
Three commitments
A dedicated project manager
You have a single point of contact who understands industrial field service.
On your data
You start with your clients and machines, not with an empty database.
At your own pace
A pilot site first, then the others.
The four steps
- 1
Scoping
First, we scope out your organization, priorities, and success metrics.
- 2
Configuration
Next, we configure processes, forms, roles, and the connection to your ERP.
- 3
Training
Then, the office and field teams are trained on their respective tools.
- 4
Deployment
Finally, deployment takes place site by site with close monitoring.
What we migrate
- Your clients
- Your equipment fleet
- Your service history
Your ERP stays in place:Kolus connects directly to it.
Training that reflects your daily operations
In the office
Tickets, planning, and dashboards.
In the field
Mobile app and voice-dictated reports.
Always using your own data.
After launch
During the first few weeks, your project manager adjusts the configuration and supports your teams.
Multiple sites, multiple countries
- Site-by-site rollout
- Support available in French and English
- Interface available in more than 20 languages
Frequently asked questions
How long does a deployment take?
This depends on your organization and the chosen modules. The schedule is determined with you during the scoping phase.
Do we need to deploy everything at once?
No. You start with a single site or team, then expand.
Is our current data migrated?
Yes:we migrate your clients, your equipment fleet, and your service history.
Let's talk about your project.
30 minutes to review your situation with a Kolus expert.
Request a demo