Field service software for equipment rental companies:less downtime, higher availability
Broken equipment cannot be rented. Diagnose failures remotely, schedule service calls quickly, and keep a history of every machine.
What weighs on your field service on a daily basis
These field constraints slow down resolution times and therefore increase your operational costs.
Downtime is expensive
Indeed, every day a machine is stopped is a day without revenue that impacts your margin.
A fleet scattered among your tenants
Your equipment also operates across dozens of job sites and external locations.
Poorly understood fleet status
It is difficult to know precisely what has been done and replaced on each machine.
Isolated workshop and field
Information also flows poorly between your workshop mechanics and your field technicians.
A software suite tailored to your operations
Interconnected modules to resolve issues faster and make every step of troubleshooting reliable.
Video assistance, included in ticketing
From the ticket, evaluate the failure at your tenant's location before sending a technician on site.
Scheduling and mapping
The schedule provides assignment suggestions based on skills and geographic location.
Machine History
Breakdowns, service calls, and parts:everything is linked to the machine and located on a map.
Technician app
Dictated reports, condition assessment photos, and signatures:even without a network connection.
A good starting point: service ticketing
It is used first to centralize each client request, then to qualify the breakdown and decide on the appropriate level of intervention.
Your ERP remains at the core of your management
Kolus also synchronizes your equipment fleet, equipment files, and contracts with your ERP.
Frequently asked questions
Essential answers regarding the deployment and use of Kolus for equipment rental companies.
Can we track our contracts and SLAs?
Yes. A contract and its timeframe commitment are linked to a site or a machine, and an automatic alert notifies you before the contract expires.
Is my renter notified of the technician's arrival?
Yes. As soon as the technician heads out on their route, your renter receives an SMS or an email with the estimated time of arrival.
Does the app work on job sites without a network?
Yes: condition assessment photos, renter signatures, and voice service notes work without a connection on iOS and Android.
Does Kolus connect to our ERP?
Yes: Sage, SAP, Odoo, Microsoft Dynamics, Codial, and OpenProd. Your equipment fleets, clients, and service orders are synchronized without re-entry.
How can you speed up the re-rental of equipment?
Return inspection sheets and refurbishment forms on smartphones allow you to requalify your machines as available fleet without administrative delays.
Kolus Is it a " FSM " program?
Yes. Kolus is an field service software solution, and FSM (Field Service Management) schedules service calls, equips technicians with a mobile app, and generates reports.
