Field service software for maintenance companies:your contracts, your routes, your reports
Dozens of clients, just as many contracts, and technicians on the road all day:that is why Kolus, the service software for maintenance companies, tracks your commitments, schedules your tours, and writes your reports.
What weighs down your field service
As many contracts as clients
Each client has their own deadlines, scope, and sites.
Many teams on the road
This means planning and reassignment must happen every day.
Commitments to prove
In addition, your client wants a record of every visit.
Reports that take time
Finally, reports are done on paper or Excel in the evening after the shift.
What Kolus Changes for You
Contracts and SLAs
Each site or piece of equipment is linked to its contract. An alert then notifies you before the deadline.
Scheduling and mapping
The schedule provides assignment suggestions based on skills and location, down to the order of the routes.
Technician app
The report is voice-dictated, then the client signs on-site and receives it by email.
Dashboards
Your figures by client:interventions, resolution time, satisfaction.
A good starting point: field service management
It is first used to plan your routes and track every visit. The other modules can then be added whenever you need them.
Your ERP stays in place
Kolus connects to your ERP:your machinery fleet and your clients are imported into Kolus, and your reports and used parts are sent back to the ERP.
Frequently asked questions
Does Kolus manage multiple clients and multiple contracts?
Yes. Each site or piece of equipment is linked to its contract and SLA. An alert then notifies you before the deadline.
Is my client kept informed?
Yes. They are notified when the technician arrives and then receive the signed report by email.
Does Kolus replace a CMMS?
No. Kolus manages requests and service calls, and therefore works alongside a CMMS.
Can subcontractors be involved?
Yes. You create a limited-access account for them:they receive their service calls, and you then retrieve their reports.
Does Kolus connect to our ERP?
Yes:Sage, SAP, Odoo, Microsoft Dynamics, Business Central, Codial, and OpenProd. The machine park and clients come from the ERP, and the reports and parts used are sent back there.
Do you need to take all the modules?
No. Each module works on its own, so you add the others when you decide to.
Kolus Is it a " FSM " program?
Yes. Kolus is an field service software solution, and FSM (Field Service Management) schedules service calls, equips technicians with a mobile app, and generates reports.
