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  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
  • FR
Request a demo

Uncategorized

Kolus Search Assistant : la mémoire technique qui répond pour vous

In

Kolus V2.5 : Pour un support plus fluide, plus intuitif et plus proche de vos clients

Kolus

Interventions SAV : la méthode des meilleures équipes

Les

Industrie 5.0 : la nouvelle révolution industrielle est en marche

Depuis

Industrie et cybersécurité : protéger les données clients dans les systèmes de ticketing

Quand

Intervention terrain : la note vocale transformée en procédure claire par l’IA Kolus

How

Intervention terrain : les 6 défis majeurs des techniciens et comment les résoudre

L’intervention

Field Service : les 5 grandes tendances de 2025

Adapter

Formation techniciens : réduire de 50 % le temps de formation grâce à la doc Kolus

Le

GMAO simplifiée : Comment la centralisation peut transformer votre gestion de la maintenance et du SAV

Bon,

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PRODUCT

The platform

Customer Service Ticketing

Video support

Technician Application

Smart Forms

Knowledge Management

Dashboards

Integrations

YOUR NEEDS

Centralize my requests

Assess and guide

Troubleshoot remotely

Organizing my presentations

Bringing together those who stay put and those who are on the move

Migrate from an existing tool

RESOURCES

Blog

Customer Testimonials

Our History

Our support

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  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
  • FR
Request a demo
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