Skip to content
Kolus
Kolus
  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
Request a demo

Uncategorized

De l’ERP au ticketing : où placer la frontière pour une gestion efficace des demandes ?

La

Deux visions du ticketing : Kolus vs Praxedo au service de l’industrie

In

Conduite du changement : comment fédérer vos équipes autour de nouveaux outils comme la visio-assistance ?

Réussir

De l’expertise qui part à la retraite : comment l’IA sauve le savoir-faire industriel

In

De l’intervention isolée à la connaissance partagée : le cercle vertueux Kolus

Il

De la voix au rapport signé en quelques secondes

Kolus

Comment l’IA transforme la création et la mise à jour des procédures techniques

Compétitivité industrielle : quand le service devient un levier stratégique

Un

Comment Kolus révolutionne la gestion du SAV dans le retail et la distribution

In

Comment attirer et garder des techniciens dans la maintenance et le SAV ? Pas si simple, mais faisable !

In

Older articles
Articles plus récents
← précédent Page1 … Page7 Page8 Page9 … Page11 → suivant

PRODUCT

The platform

Customer Service Ticketing

Video support

Technician Application

Smart Forms

Knowledge Management

Dashboards

Integrations

YOUR NEEDS

Centralize my requests

Assess and guide

Troubleshoot remotely

Organizing my presentations

Bringing together those who stay put and those who are on the move

Migrate from an existing tool

RESOURCES

Blog

Customer Testimonials

Our History

Our support

© 2026 Kolus. All rights reserved.

Privacy Policy

Legal Notice

Next page »
  • Your needs
    • Centralize myservice requests—no more scattered emails, calls, and WhatsApp messages
    • Categorize mycustomer service requests: Categorized requests sent to the right people
    • Remote troubleshooting:Troubleshoot via video call or schedule an on-site visit
    • Organizing myservice calls: Service tickets, reports, and traceability
    • Bringing together office-based andfield staff: A single tool for the entire service team
    • Leveraging mytechnical expertise: Documentation, history, knowledge base
    • Migrate from anexisting tool: Smooth transition, dedicated support
  • Product
    • Support & Troubleshooting
      • TicketingSupport: Centralize all your requests
      • Smart Forms:Qualified Leads from the Start
      • VideoSupport | Remote Video Diagnostics
      • Knowledge Management: Capitalize onYour Technical Expertise
    • Field operations
      • Technician App:The All-in-One Field Tool
      • Service orders andreportsSigned and traceable digital service orders
      • Mapping &Planning: Optimize Your Field Routes
      • Offline mode:Work without an internet connection
    • Steering
      • Dashboards andStatistics: Manage Your After-Sales Service with Data
      • Integrations: Drive Your Customer Service with Data
    • View the full platform
  • Sectors
    • Machine manufacturers
    • Material Handling & Lifting
    • Equipment rental companies
    • Construction & Civil Engineering
    • Equipment distributors
    • Agricultural equipment
    • HVAC – Air Conditioning – Heating
    • Service and Maintenance Companies
  • Prices
  • Resources
    • Learn
      • Blog
      • Kolus vs. Excel
      • Kolus vs. General-Purpose Ticketing
      • Kolus or CMMS
      • Kolus vs. FSM
    • Discover Kolus
      • Our History
      • Our support
      • Customer Testimonials
  • Partner Area
Request a demo
Manage consent

We use cookies to improve your experience on our site and measure our audience.
You can accept or decline the use of cookies. For more information, please see our privacy policy.

Functional Always on
Technical access or storage is strictly necessary for the legitimate interest of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of transmitting a communication over an electronic communications network.
Preferences
Technical access or storage is necessary for the legitimate interest of storing preferences that are not requested by the subscriber or user.
Statistics
Technical storage or access used exclusively for statistical purposes. Technical storage or access used exclusively for anonymous statistical purposes. In the absence of a subpoena, voluntary compliance by your internet service provider, or additional records from a third party, information stored or retrieved for this sole purpose generally cannot be used to identify you.
Marketing
Technical access or storage is necessary to create user profiles for the purpose of sending advertisements, or to track the user across a website or multiple websites with similar marketing objectives.
  • Manage settings
  • Manage Services
  • Manage {vendor_count} suppliers
  • Learn more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
  • Français