Connect Kolus to Sage to manage your field service calls
Zero data re-entry between your field technicians and your sales management. You automatically synchronize your equipment fleets, items, and signed reports in Sage.
What flows automatically between Sage and Kolus
A proven gateway to eliminate billing delays and information gaps.
Reference data
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Sage Accounts & Customers
Service addresses, site details, contacts, and negotiated rates. -
Item & Spare Parts Catalog
Manufacturer references, descriptions, selling prices, and equivalent item management. -
Equipment Fleets & Serial Numbers
Equipment installed at client sites, technical history, and Sage warranties. -
Maintenance Contracts
Frequency of preventive visits and subscribed service conditions.
Service call data
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Labor Hours & Travel
Time spent on-site approved by the manager, ready for immediate billing. -
Parts Used During Service Calls
Automatic inventory deductions in Sage to trigger restocking. -
Digital work order report (PDF)
Document signed by the customer on mobile, linked to the Sage customer file. -
Sales order creation
Generation of the delivery note or field service invoice in Sage without double entry.
The field service specialization Sage was missing
Maintain Sage accounting rigor while providing a modern experience for your teams.
A mobile application designed for the field
Voice-dictated reports, mandatory photos, and customer signatures, even when offline. No more illegible paper forms or wasting time in the evenings.
A real-time mapping schedule
Plan routes by viewing technicians and emergencies. Then validate hours and parts used with a single click before sending to Sage.
Same-day invoicing, zero oversights
As soon as the service call is closed, the time and parts lines are ready in Sage. Your invoicing time drops from several weeks to a few hours.
Compatible with your Sage versions
Gateways tailored to your infrastructure, hosted on your servers or in the cloud.
Sage 100 (Sales Management)
CompatibleSynchronization via Sage API, secure ODBC gateways, or automated exchange files. The connector is also compatible with Sage 100c and earlier versions, on local servers (on-premise) or hosted.
Sage X3
CompatibleIntegration via standard Sage X3 Web services. It is therefore suited for multi-company, multi-site, and multi-currency industrial structures requiring advanced traceability.
How does the setup of the Sage gateway work?
A project managed by our integration engineers to ensure the continuity of your management.
Sage workflow scoping
First, an analysis of your Sage tables:matching accounts, items, part warehouses, and labor valuation rules.
Configuration in a mirror environment
Next, connector setup on a Sage test database. Then, simulations of actual service calls to validate stock updates and commercial parts.
Validation and gradual rollout
Finally, training technicians on mobile devices and supporting your sales administration and accounting teams during the first actual invoicing.
Frequently asked questions about the Sage connector
Everything you need to know about the technical integration between Sage and Kolus.
Do we need to modify our existing Sage configuration?
No. Kolus adapts to the structure of your Sage tables (item families, stock warehouses, sales document templates). Your management habits and chart of accounts therefore remain unchanged.
Is our Sage data modified without control?
No. The workflows are configured according to your business rules:for example, creating documents with a provisional status (quotes, ready-to-invoice) for accounting validation before final recording.
Does synchronization work if our Sage is hosted locally?
Yes. We provide secure connectors compatible with local server Sage installations (on-premise) as well as hosted and cloud infrastructures.
What happens if a technician works offline?
When offline, the technician takes photos, gets the customer signature, and records a voice note. As soon as the device reconnects to a network, this data is transmitted and synchronized with Sage without any loss of information.
Which versions of Sage are supported?
Kolus connects in particular to Sage 100 (Gestion Commerciale, 100c), Sage X3, as well as custom-hosted Sage environments via API or database.
